Monthly Archives: April 2013

ASB – Lewisham Minimum Standards Document

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Anti-Social Behaviour – Lewisham Minimum Standards of Response

 

The Safer Lewisham Partnership (SLP) recognise that anti-social behaviour is a serious problem which affects the quality of life of individuals, families and communities across the borough. The SLP and its partners are committed to tackling anti-social behaviour in Lewisham and in doing so will ensure that the full range of criminal and civil powers, along with support and intervention mechanisms are utilised to take an uncompromising stand against perpetrators. The SLP wants to ensure that all residents and visitors to Lewisham feel safe, secure and supported at all times.

These minimum standards for the London Borough of Lewisham sets out how the Safer Lewisham Partnership will assist you if you have experienced incidents of anti-social behaviour by detailing what they intend to do and how and where and when they will do it .

The Safer Lewisham Partnership pledge to the community is to offer a service which will: 

  • Treat all victims and witnesses fairly with dignity and respect, with all instances of anti-social behaviour taken seriously and applying a multi agency problem-solving solution where appropriate.

 

  • Share any reports of anti-social behaviour (amongst the relevant agencies such as the Council, Police and Housing Providers where appropriate). Those requiring an immediate response will be forwarded to the Police without delay.

 

  • Fully support victims and witnesses who suffer an identified series of anti-social behaviour incidents and keep them informed of agencies progress and their actions if the victim requires it. All appropriate services and support will be made known to the victim.

 

  • Encourage all agencies to share relevant anti-social behaviour information and intelligence to identify location hotspots, known perpetrators and affected parties and respond purposefully and speedily to such intelligence.

What The Safer Lewisham Partners will do. (Local Authority, Police and Housing Associations)

 ·        Contact all victims of ASB within 24 hours (Monday–Friday) about the incident.

·        Work with residents and other agencies to reduce anti-social behavior and target problem areas.

·        Agree appropriate actions with residents they are working with. This could include legal action and / or support from another agency.

·        Ensure that victims of ASB are made aware of the support service provided by the Lewisham ASB Victims Champion.

·        Ensure that victims of ASB have the knowledge and support to use their right of complaint to the Safer Lewisham Partnership when agencies have failed to act to curb an ongoing series of anti-social behaviour. We will ensure that all agencies share information on these complaints to ensure that they are dealt with in a timely manner.

·        Ensure that residents are aware of the one number to report ASB incidents in Lewisham (non-emergency).

·        Protect the identity of any persons who wish to remain anonymous.

·        Keep victims and witnesses informed of any developments they are taking by arranging a meeting, or contacting them by telephone or letter.

·        Inform residents of actions taken in the community to reduce anti-social behavior, when legally able to do so. This could include leafleting areas, newsletters, or personal contact

·        Visit local schools on request or, as a result of incidents, to promote respect and acceptable behaviour.

Under the Policing Pledge we will:

 ·        Ensure that Safer Neighbourhood Teams and other police patrols are visible and on each patch at times when they will be most effective and when residents tell us they are most needed. We will ensure these teams are not taken away from neighbourhood business more than is absolutely necessary. They will spend at least 80% of their time visibly working in their neighbourhood, tackling residents priorities.

 

·        Provide residents with information so they know who their dedicated Safer Neighbourhood Team is, where they are based, how to contact them and how to work with them.

 

·        Respond to calls for help where there is an immediate threat to life or serious risk of injury or damage to property, as quickly as possible and certainly within 12 minutes. When it is not an emergency but the victim or witness is vulnerable we aim to attend within 60 minutes

 

·        Aim to answer any 999 emergency call within 10 seconds and non-emergency using our  0300 123 1212 number  within 30 seconds

 

·        Attend, within 1 hour, any incident where the call for help requires prompt police attendance but doesn’t justify an immediate response

 

·        Otherwise, if it is still appropriate for us to attend we will make an appointment at

           a time agreed with you and within 48 hours. In addition, some crimes can be

reported by you over the telephone or by visiting a police station.

 

·        Investigate incidents thoroughly and update residents with progress at a convenient  time and in an agreed way

 

·        Arrange regular public meetings to agree residents priorities at least once a month, giving residents a chance to meet their local team with other members of the community. These will include opportunities such as surgeries and street briefings which will be arranged to meet local needs and requirements.

 

As a partnership we want to deliver the best service we can for you. If we fail to meet the standards we have set we will always explain why it wasn’t possible to do so on that occasion.

 

…………………………………………………………..                

      Chair of the Safer Lewisham Partnership (CDRP)

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The Secret ‘ASB Minimum Standards’

It seems MPS Lewisham and Lewisham Council think their joint ‘Anti-Social Behaviour – Lewisham Minimum Standars of Response’ document is none of our (residents/ASB victims) business…

throughout 2010, in desperation trying to find out what should be being done, searches of Lewisham Council’s website re ASB, and general internet searches for Lewisham and ASB etc, did not bring this important document to light.

I first knew of its existence at the end of January 2011 when a copy was attached to the reply to the complaint I had made (in September 2010) to the Council (although the fact it had not been adhered to was just totally ignored!).

It is a joint document but, despite the Council and MPS/SNT knowing very well of my great dissatisfaction with the lack of any action, that incidents were continuing, and how I was being treated, during that year neither MPS Lewisham/SNT nor Lewisham Council saw fit to bring it to my attention.

Perhaps this was because the document clearly states (my emphasis) –

The Safer Lewisham Partnership (SLP)…are committed to tackling anti-social behaviour…and in doing so will ensure that the full range of criminal and civil powers, along with support and intervention mechanisms are utilised to take an uncompromising stand against perpetrators.

and also that they will

Ensure that victims of ASB have the knowledge and support to use their right of complaint to the Safer Lewisham Partnership when agencies have failed to act to curb an ongoing series of anti-social behaviour.”

I subsequently raised with the LGO that this document had not been made available and was later told Lewisham Council said it was on their website – I explained I had never found it on there and still could not.

Following the LGO Final Decision of 06/12/12, I raised with Lewisham Council, in February 2013, that this document still was not available – mid-April I received a reply…

the letter said I was right that the “minimum standards” document “is no longer on the website“…

Erm…”no longer” on the website??  Have NEVER been able to find it on there in over three years!…

and continues “Our approach to those reporting issues does include discussion about minimum standards“…

They were never so “discussed” with me but anyway it seems astonishing that Lewisham Council apparently have no understanding that victims would need to be able to access a copy, because it is extremely stressful suffering incidents and reporting them anyway, without being expected to memorize too all the details of a “discussion” of the many aspects of minimum standards of response they are entitled to expect…

and if people cannot access a copy and cannot remember all the details of what would be a very long “discussion”, then how can they know if the minimum standards are being adhered to or not ?

It goes on “If, following the review, the Council feel that publication of a minimum standards document is warranted, the website is one place where residents will be able to source them“.

Not sure what this means – that they might not have a minimum standards document in future or that they will have one but, bizarrely, might feel publication of it isn’t warranted?

The review is because of the LGO Recommendations, see previous post, which stated it should be completed within six months (from 06/12/12), and the LGO also Recommended that Lewisham Council

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Well ‘in the interim’ they have not so adhered to the minimum standards in respect of me but the point here is that, despite this clear Recommendation, Lewisham Council believes it is appropriate that the minimum standards document is “no longer” (hmm…) on the website while they carry out the review.

Really?

The full existing (pre-review) ‘Anti-Social Behaviour – Lewisham Minimum Standards of Response’ document is on the next post.

Extracts from LGO report Dec 2012 – 1

Below are extracts from the Local Government Ombudsman investigation Final Decision 06/12/12 –

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About

I started this blog to put on record and prove how I have been treated by the Metropolitan Police ‘Service’ and Lewisham Council since I first started reporting incidents (which started in June 2009 when a criminal family moved next door) in Dec 2009.

The incidents have been ASB/hate harassment/repeated attempted and actual criminal damage to my property/threats of violence/death threats.

From December 2009 to May 2013 I suffered and reported 80+ incidents …not even an ABC was ever done, only once during all this time was any enforcement-based action ever taken –

after much pressure, in Dec 2010 – a year and after 40+ incidents reported plus several neighbours reporting incidents too – three harassment warnings were given by Lewisham MPS…but it still continued.

I was forced to give up reporting incidents and instead deal with them myself after another four incidents in April 2013 – for one of which I had CCTV evidence – but still Lewisham police would not take action to protect me and my property.

Throughout, Lewisham police and council were colluding to protect the criminal family and their associates, and were stringing me along – lying to me, and lying about me and the situation and evidence to others, to discredit me and cover-up their refusals to act and lies.

In September 2011 Lewisham police visited me in my home, under false pretences they were going to take action about incidents in August 2011, and maliciously arrested/prosecuted me.

I was forced out of my home for two months because of bail conditions imposed based on their lies.

In mid-October 2011 I made a formal complaint about the failures to take action, the colluding with Lewisham Council to lie about me/the situation/evidence and the malicious arrest/prosecution.

At Court on 28/10/11 – I represented myself – the District Judge stopped the trial half-way through the prosecution case and ruled I had “No case to answer” due to “inconsistences” and “conflicting” police evidence.

As the tactic to cover-up by discrediting me with a criminal conviction and make it appear I  was the perpetrator had failed, on 31/10/11, ie two days after the trial, Lewisham police maliciously referred me to MH services claiming I was mentally ill and “suffering delusions” incidents were happening –

this despite there was plently of evidence incidents were happening,

despite, as documents prove, Lewisham police knew that between Oct 2010 and September 2011 Lewisham Council had “lost” CCTV of all incidents I reported (except one, for which Lewisham Council described the footage as “poor quality” through net curtains, which was where they placed the camera!),

despite the SNT Sgt who made the referral had been at, and written the minutes for, a meeting on 31/08/11 when Lewisham Council stated there was a fault with their CCTV equipment

despite Lewisham police had reported that my front window had been smashed in September 2011 (while I was bailed away from my home), and when I was able to return home following the trial I found, and reported, items in my garden smashed too

I have many documents proving the lies told to me and about me/the situation/evidence by the Safer (sic)  Neighbourhood Team to cover up the refusals/failures to gather evidence, and the malicious arrest/prosecution, and I also have proof of what happened at Court.