Community Trigger

What is it with Lewisham Council and MPSLewisham keeping people in the dark about their rights when it comes to ASB? They did it regarding their joint ‘ASB Minimum Standards’  and there has also been a complete lack of publicity about the Community Trigger.

The Community Trigger came into force on 20th October 2014 to ’empower victims and communities’, this by enabling victims of Anti-Social Behaviour to insist on a multi-agency case review if they had reported a minimum of three incidents in the past six months but the ASB was still continuing.

There has been concern about the way Councils have implemented and are adhereing to the Community Trigger and its aims, these are detailed in a Report by ASB Help, the link to which can be found at Community Trigger: Empowerment or Bureaucratic Exercise?

In October 2016 I raised three concerns, via Cllr Daby as she is the Cabinet Member for Community Safety –

That Lewisham Council has not published the Community Trigger statistics as law requires

 Reply – “Lewisham Council has not received any applications to activate the community trigger since its commencement in October 2014. This will be confirmed on the council web pages in due course as I will ask the Council’s web team to add a line about no applications submitted on our Community Trigger page. I agree this should have been recorded, even as zero, last year and will be updated each October.”

  •  Although a sentence did then appear on the Council’s website, as at 16/02/18 the statistics for 2017 have not been published, the law states they must be published annually


The Lewisham Council website re Community Trigger does not give details of any other agencies via which ASB victims can activate the Community Trigger

The law states “consideration should be given to the fact that some victims may feel more comfortable contacting one agency than another” –

To summarise the Lewisham Council replies, they and their partners had agreed between themselves that they would “divert” all residents who wanted to activate the Community Trigger to one “gateway” which would be the Council’s website

this would “ensure that the applications were received by a regularly monitored inbox and were not lost. This would also help with ensuring a timely response to the application”

No “consideration” then, just what suits the Council and their partners – who it seems cannot be trusted to deal appropriately with correspondence tsk tsk – so much for “empowering victims”.


Given ASB is consistently a police ‘priority’ on most wards in Lewisham, the reason(s) why there were no requests from any Lewisham residents to activate the Community Trigger/case review

Ah well, Lewisham Council works in close partnership with Police and Housing partners to address ASB and crime concerns, with effective mechanisms for escalation. This ensures that as far as possible, Lewisham residents should not need to activate the trigger as they are receiving a response within the boundaries set by the trigger threshold.”

So the reason for zero CT activations isn’t the complete lack of publicity about the right to activate it – no no not that at all – it’s that the Council and its partners are so good at dealing with ASB that…well, it’s dealt with, it stops…

most odd then that ASB has been consistently raised as a priority by residents on most wards, time and time again…

and what are these “effective mechanisms for escalation”?  What could they be, escalated how, to whom?  Not to a multi-agency case review obvs because that’s the Community Trigger and that had never been activated.

Still, as long as the Council and partners are satisfied with their response, that’s the test right?  Actually no, the whole point of CT is whether those suffering/reporting ASB are satisfied with the response – when they are still suffering incidents despite reporting them they have the right to activate CT…

so I pointed out that “Victims might be “receiving a response within the boundaries set by the trigger threshold” but the issue as regards legislation giving the right to activate Community Trigger is whether the victim of ASB is satisfied the response is timely/effective.”

The reply was…how can I politely describe it…oh I can’t politely describe it…see it for yourself…

“The legislation sets out the minimum criteria for the threshold of when the trigger can be activated. Lewisham has adopted this, as most other boroughs have. If a resident/ complainant is dissatisfied that the response is not timely or effective then they have the opportunity to complain using the council’s service complaints procedure.

If someone complains 3 times in 6 months and do not get a response, then they have met threshold for the trigger. There is a distinction here between complaining about the service received, which would then be dealt with by the service complaints procedure and receiving no response from that service within the trigger threshold (i.e. if an individual has reported antisocial behaviour to the Council, police and/or a social landlord three times about separate incidents in the last six months and it is perceived that no action has been taken, or if five individuals in the local community have reported similar incidents of antisocial behaviour separately and it is perceived that no action has been taken.)”

Erm…right…my point though…?

I had raised the issue of complete lack of publicity re the right to CT, the issue I believe the Council is completely avoiding is that the purpose of the CT is NOT that Councils, and their partners, can just think/say they are effectively dealing with reports of ASB but whether those suffering/reporting ASB are satisfied with what the Council, and partners, have done…and if not they can activate CT…

but to fulfil that people need to know about their right to activate the CT…

why doesn’t the Council give the Community Trigger widespread publicity, and why isn’t it widely publicised by Lewisham police, and the other relevant agencies?

According to the Council that was happening, in response to my further pressing about lack of publicity for CT Cllr Daby stated “Housing providers in the borough also advertise the trigger on the website, as do Metropolitan police.”

So I searched the Metropolitan Police and housing providers’ websites –

I could not find Community Trigger on the Metropolitan Police website (I searched for “community trigger” and “trigger” and also looked on their two anti-social behaviour pages).

Using the same searches as for MPS I could not find Community Trigger on these example housing providers’ websites – Phoenix Housing, L&Q, Hyde, Lewisham Homes, Regenter,  Amicus Horizon.

Affinity Sutton made the barest mention of it in an FAQ-style list.

Family Mosaic stated in an ASB policy PDF document “People can activate a Community Trigger by contacting their Local Authority”.

The vast majority who searched the MPS and/or their housing provider websites for info re ASB would clearly be none the wiser about their right to activate CT.

When I replied to Cllr Daby explaining the above and that it was not correct that housing providers and the Met police advertise Community Trigger on their websites she replied “sorry but I don’t think I can add to this any further”.

But…but you said they adverti…but they don’t…so…

  • I checked the Met Police website again today, 16/02/18, using the same searches but still could not find any mention of the Community Trigger.


As stated in the ASB Help Report (my emphasis) –

“The statutory guidance is clear:

‘The Community Trigger can be used by a person of any age, and agencies should make it as accessible as possible to all victims’…
‘Agencies should consider how to maximise awareness of the Community Trigger, in particular among vulnerable people’…
‘The Community Trigger can be used by any person and agencies should consider how to make it as accessible as possible to young people, those who are vulnerable, have learning difficulties or do not speak English’.”

Don’t tell anyone though, it’s a secret.

Criminal Damage 09/12/17

09/12/17 Another incident criminal damage

First armed with a long stick (first two pics), 25 mins later with a small stick (or a knife?) (third pic) – anyone know where it lives let me know (in confidence of course) so I can return the favour.

0912172 - Copy

Criminal Damage 15/08/17

Yet another incident – more criminal damage – 15/08/17, that’s over eight years of incidents  – hate incidents against a disabled woman – and the responsibility lies on

Lewisham police for refusing to protect me and my property since 2009

the Metropolitan Police ‘Service’ for thwarting my evidenced complaints since 2011 – special mention for PS Liz Gibbs of the Directorate of Professional Standards (sic)

and the IPCC for refusing to uphold their own Statutory Guidance in order that they could assist the police in covering up serious misconduct –

shame on you all, you are an utter disgrace #NoLessonsLearnt

This is the coward who caused criminal damage on 15/08/17, any info on where it lives please let me know, in full confidence of course.


150816 161741 1 - Copy               150817 161742 2 - Copy 2          150817 161746 3 - Copy


PS Anderson…Again

PS Anderson, Lewisham police, at it again, this time in 2012, still stating there was no evidence…but without stating for “the uninitiated” why there wasn’t evidence…

ie because Lewisham police had refused to retrieve CCTV evidence, Lewisham Council had consistently ‘lost’ the CCTV evidence, and both had refused to speak to an independent witness when I was repeatedly threatened with violence/death…

proof of this on these links…

cctv lies1

cctv lies 2

cctv lies 3

and PS Anderson had himself written the minutes of the meeting 31/08/11 clearly stating there had been a fault with the CCTV which had affected the cameras in my home

Scroll down to Minutes of Meeting 31/08/11

Why didn’t PS Anderson state all this, and the rest, for “the uninitiated”?




“This year” Lewisham Council had continued to ‘lose’ CCTV evidence and Lewisham police had continued to falsely report incidents.

Oh and “minor criminality”?  Really?  A physically disabled woman being repeatedly targeted by a criminal family, and their associates, suffering incidents for years-

my car: wing mirror broken off, rear windscreen smashed, indelible graffiti, repeatedly kicked, repeatedly spat on, scratched and dented, food thrown onto it, burning cigarette thrown onto it.

my front window smashed

edging and ornament in my back garden broken/smashed

threats of violence and death– several of the perpetrators have threatened to slap me, punch me, put me “on the ground”

threatened to stop reporting incidents “That c*** better keep her mouth shut”

missiles repeatedly thrown at my house/windows – back and front – and at my car,

repeated verbal abuse – including obscenities F-word, C-word, b*tch, w*nker and ‘hate’ abuse – when I’ve gone outside and into my back garden.

This is “minor criminality” is it Lewisham police?!

Let’s remember though that this is the same PS15 Duncan Anderson who –

two months after he wrote the minutes of the meeting 31/08/11 stating there was a fault with the CCTV in my home

and six weeks after my front window was smashed (link)

and three weeks after I had made a formal complaint against Lewisham police

and three days after I had represented myself in Court, following the malicious arrest by PC722 Chris Wren (link), and the trial was stopped half-way through the prosecution case and the District Judge ruled I had “No case to answer” due to “inconsistencies” in the police evidence (link)

had maliciously referred me to mental health services using the big fat lie about CCTV to claim they belived I was mentally ill and suffering delusions incidents were happening.

It is unacceptable that all these lies against me, which entirely wrongly and unfairly completely discredit me, remain all over official police records when there is ample evidence they are lies…

and when there is ample evidence of serious misconduct by Lewisham police officers.


Mtg Lies 1

Minutes of meeting proving the lie about CCTV evidence was still being told –

after Lewisham Council had admitted to the Local Government Ombudsman they had ‘lost’ it all (apart from footage of one incident which Lewisham Council themselves described as “poor quality” and “very poor quality”)

and after I had many times sought the help of Lewisham police re evidence repeatedly being ‘lost’…

that’s some determination to discredit me!

Of course, once the lies are ‘validated’ in the minutes of a joint police/Council meeting that document is on record and can be produced – and has been, by Lewisham police to the IPCC to discredit me and my complaint – as ‘factual evidence’ of the situation and their claimed oh so wonderful ‘working closely together’ efforts to ‘help’ me…

all the while I knew nothing about the meeting nor the minutes with all their lies, I only obtained a copy by chance in 2015

On 28/08/11 I received via the post a large folder from the Local Government Ombudsman containing photocopies of documents they had been sent by Lewisham Council re my complaint to the LGO…

including the documents in which Lewisham Council admitted ‘losing’ all the CCTV  and a summary re CCTV dated 29/06/11

bearing in mind I received the folder just two days after the meeting below, and given the time it would have taken for the LGO to photocopy all the documents and create the folder, then postal delivery time, and also the date of 29/06/11 on the summary re CCTV…

and also bearing in mind the dates of the emails between me and Lewisham police (as links below)…

it’s clear that both Lewisham Council and police knew the truth about the CCTV at the time of their meeting 26/08/11.

Yet here’s the relevant extract – see #4 – from page 1 of minutes of the meeting

(square redactions are as I received the document and the rounded are mine to remove my personal details)

I have numbered, on the left, the paragraphs to address the lies –


Starting with number 4

Their lie about the CCTV – still being told, in a minuted meeting, after Lewisham Council had admitted the truth to the Local Government Ombudsman…that CCTV hadn’t even been retrieved…

and after my extensive email communications with Lewisham police asking for their help re all the CCTV evidence being lost.

Let’s jump to page 2 of these minutes, #7 –


NUMBER  7 – in fact CCTV had been continuously installed since 18 October 2010, so for ten months by the time of the meeting, either overt or covert cameras or both at the same time –

in all that time no footage of any incident had ever been successfully retrieved from the overt camera,

and footage for only one incident had been successfully retrieved from the covert camera but Lewisham Council themselves described that one piece of footage as “poor quality” and “very poor quality“.

As above, Lewisham Council had just admitted this to the Local Government Ombudsman and I had just had extensive email correspondence with Lewisham police asking for their help re all the ‘lost’ CCTV evidence –

so why isn’t the truth stated in the minutes?

NUMBER 8 – Lewisham Council did swap the existing camera…I think that was actually May/June…and, then, they knew there was a fault with the software…

yet no-one ever told me about that supposed fault despite during that time I was reporting incidents, they were retrieving the cartridge, and I then had to keep asking about the footage but they never let me know/answered me.

Proof re Lewisham Council and police knew full well about all the ‘lost’ CCTV on these links – proof they knew it wasn’t that the CCTV didn’t support my “allegations”, they knew full well the footage had not even been retrieved…

cctv lies1

cctv lies 2

cctv lies 3

Some of the other lies in those minutes –

number 1 – “minor criminal damage to her car”

“minor”??  I hadn’t been able to use my car for nine months because the repeated criminal damage had made it unroadworthy…

and Lewisham police, Lewisham Council and my MP had seen themselves the extent of the damage to my car when they had visited me during those nine months.

number 2 – incidents started in June 2009, I first began reporting them on 20/12/2009…by the time of the meeting 26/08/11 – ie 20 months later & around 60 incidents suffered/reported – still nothing had been done to protect me and my property…

due to Lewisham police and the Metropolitan police service thwarting my complaints with all their lies, Lewisham police just carried on lying and refusing to uphold the law to protect me and my property…

so incidents continued on and on, the last was April 2016…that’s all but seven years of harassment,

seven years of being targeted by a criminal family “well known to the police” and their equally scumbag associates they incited against me,

seven years  which has has a severely negative affect on my physical health and my life…

and because of all the lies and cover-ups by Lewisham police I am still having to try to get my complaints properly investigated, so it is still taking up my time and effort, to correct all their lies about me which are all over official police records.

In December 2012 the LGO finally produced their report of their investigation into my complaint against Lewisham Council, the LGO found Lewisham Council had caused meserious injustice“…

but they just carried on as before, continuing to lie and treat me appalling.

number 3 – “little evidence to establish any criminal offences”

Only because Lewisham police had refused to retrieve CCTV evidence, Lewisham Council had repeatedly ‘lost’ CCTV evidence and both had refused to speak to an independent witness when I was repeatedly threatened with violence/death…

besides which they could easily have dealt with the situation via ASB legislation with evidence from me and the several neighbours they knew were also suffering incidents, eg email to me from Lewisham police –

I have met with some of your neighbours some of whom have agreed to supply statements and have reported similar incidents…

Click here to see the email

As above, once lies are ‘validated’ in the minutes of a joint Lewisham police/Lewisham Council meeting that document is on record as if ‘factual evidence’ of the situation, and the document containing the lies is then produced to discredit someone critical of them.



Really concerned at role of MOPAC’s Safer Neighbourhood Boards – how they are carrying out that role, whether they can be considered independent and holding local police to account on behalf of residents, and whether MOPAC is providing the training necessary to ensure SNBs – run by volunteers who kindly give their time and effort – comply with the law…

that is a whole new blogsite though, this is just to show – as someone asked me to – that Lewisham SNB breached the Data Protection Act (this was after I’d asked for their help re Lewisham police, and re their monitoring role) – below is the reply I received from the Information Commissioner’s Office…

what is particularly worrying is that i)  I had told Lewisham SNB several times they were in breach of the Data Protection Act but this was denied, and ii)  I also informed MOPAC but they effectively said it was nothing to do with them –


Referral Lies

This is to prove that Lewisham police knowingly and deliberately lied in a Referral to mental health services.


(See Overview for background summary.)

Having failed to secure a malicious conviction against me/have me sent to prison, Lewisham police then – as part of what I can only call their concerted campaign to discredit me to cover up their own misconduct – maliciously referred me to mental health services.

Lewisham police ‘justified’ Referring me by telling their big fat lie about the CCTV…

the same big fat lie that they had knowingly and deliberately told in a Witness Statement and Case Summary after they maliciously arrested me – ‘verballed’ me – on 02/09/11.

Following that malicious arrest I was charged and forced out of my home for two months on bail conditions imposed because of the lies Lewisham police were telling –

the trial was on 28/10/11, I represented myself at the Court and was mentally competent enough that proceedings were halted half-way through the prosecution case and the District Judge ruled I had “No case to answer” due to “inconsistencies” and “conflicting” police evidence.

So, Lewisham police had failed to secure a malicious conviction against me at Court on Friday 28/10/11…and made the Referral to mental health services on Monday 31/10/11

yet at no time when I had been arrested on 02/09/11 nor when at the police station custody nor when charged/bailed with conditions not to return to my home etc, had I been treated as a mentally ill/mentally vulnerable person –


ie treated as is required by PACE and Govt if police believe arrested person is mentally ill/vulnerable.  (I’ll post the details re this soon.)


This is the Referral – using the big fat lie – made by Lewisham police on 31/10/11 –

(there were other lies in the Referral but this is just to easily prove it was malicious, I continue to ask the Metropolitan Police Service to properly investigate my complaints including all the lies in the Referral)



As above, I have previously posted the proof that Lewisham police were fully aware that it was not that CCTV didn’t support my reports of incidents, they knew that in fact CCTV had not even been retrieved

I’ve also previously posted the proof that PS Duncan Anderson, who made the above Referral on 31/10/11, had attended a meeting on 31/08/11 – ie two months prior to him making the Referral – the minutes for which clearly state that there had been a fault on the CCTV in my home

and PS Duncan Anderson himself had written those minutes!


So, as Lewisham police were fully aware CCTV hadn’t even been retrieved why would they lie about it in a Referral?


Why would they lie to ‘justify’ Referring me?


The only reasonable, only possible, conclusion is that the Referral was entirely malicious…


Lewisham police – having failed to discredit me via a malicious conviction – were now seeking to exploit the stigma of mental health to discredit me and cover-up their serious misconduct.


Lewisham police knowingly and deliberately lying in a Referral was not only a serious injustice and malice towards me, it was also an outrageous  and disgraceful abuse of the MH Referral process.


Further, bearing in mind the Referral was made on 31 October 2011

Lewisham police were also fully aware that my front window had been smashed around 22 September 2011– hardly a ‘delusion’…but they had to lie about that too, to keep covering-up the true situation and their failure to take appropriate action to protect me and my property.

I had made a formal complaint to the Metropolitan Police Service on 10 October 2011 re the failures of Lewisham police to protect me and my property, colluding with Lewisham Council to lie about the CCTV evidence (the big fat lie that both were telling), the malicious arrest, and saying the damage to my window was “wear and tear”…


I was told my complaint could not be investigated until after conclusion of the trial on 28/10/11 – I represented myself at Court and the outcome was “No case to answer” – so the Referral was made at the same time the investigation into my complaint began.


For the record –

PS Anderson claimed in the Referral dated 31/10/11 that I had been in contact with the SNT “for several years now” – well no, since 20 December 2009 so around eighteen months not “several years”…

and the only reason I had been in contact with them for eighteen months was because I was repeatedly targeted by NFH and their associates but Lewisham police refused to uphold the law, refused to take any action to protect me and my property –


which of course actively encouraged the perpetrators to continue their ASB/harassment/ hate, they were getting their sick, perverted pleasure out of it, why stop when they knew there were never any consequences for them.

By the time of the Referral I had suffered/reported around sixty incidents, but Lewisham police were lying about the situation and incidents

PS Anderson also stated in the Referral there was no record of me having been the victim of DV…but I still have a police document from a Data Protection Act request I’d made at the time…

so that’s yet another Lewisham police lie I can prove is a lie.